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4.4.13
Wheelsology
Group Financial Services' innovation-driven initiative to streamline the contracting process for customers and dealers across the portfolio of BMW Group brands. Delivering greater efficiencies and a seamless contracting approach, eContracting enables customers to not only save time when purchasing a vehicle, but of equal importance, diminishes any potential errors and provides quicker funding of contracts to dealers.
According to Steve Swecker, General Manager of Sales Operations for BMW Group Financial Services, bringing eContracting into the Mini dealerships furthers the company's evolution in mobility.
"While innovation is always key, the bottom line is to create a better customer experience within F & I," said Swecker. "And saving time to complete the traditional finance process is one of the most important areas we can fulfill. eContracting streamlines the entire process and provides the dealer with an enormous efficiency that drives increased customer satisfaction. The digital, mobile and painless eContracting process is a natural fit for our ahead-of-the-curve Mini customers and dealers. Innovation is the heart of our Mini Financial Services business and the Mini brand."
Efficiencies for eContracting
> Dealers realise an estimated 30 per cent time savings utilising eContracting
> Documents are now transmitted electronically, eliminating the need for faxing or overnight costs such as FedEx
> Quicker funding of a contract is realised, with near elimination to errors
> Dealers can securely email documents to the customer
> Customers can complete an application for financing on an iPad and sign the credit application electronically
Posted in: BMW Group Financial Services,eContracting,Finance,International,Mini,Mini Dealership,Mini Financial Services,Prestige Mini,Ramsey,Steve Swecker
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