Cessna opens state-of-the-art Citation Service Center in Valencia, Spain

Cessna Aircraft Company celebrating the grand opening of its new regional Citation Service Center in Valencia, Spain.

The 100,400 sq ft (9,328 sq m), state-of-the-art facility is located at Valencia Airport in Eastern Spain, convenient for Citation customers across Western Europe
and North Africa. The Center offers a one-stop shop for comprehensive repair, completion, fulfillment, maintenance and customisation services.

Cessna now operates three factory-owned Citation Service Centers in Europe, with Valencia complementing facilities in Paris, France, and Prague, Czech Republic.

"Cessna has long provided extensive customer support to our European customers, but the rapid growth of the region's Citation fleet to more than 1,000 aircraft prompted us to step up our support network. The new Citation Service Center at Valencia has been developed in close cooperation with our customers and is a showcase for Cessna's latest service standards and innovations," says Joe Hepburn, Cessna's Senior Vice-President, Customer Service.

The Valencia Service Center comprises 62,400 sq ft (5,800 sq m) of hangar space and 38,000 sq ft (3,500 sq m) of office space and well-appointed crew facilities. The facility will provide around-the-clock customer support services as well as scheduled maintenance, with capabilities including hydraulic and battery services, parts support and avionics modifications.

Cessna operates a total of 12 factory-owned Citation Service Centers across Europe, the United States and Singapore. Cessna's global Citation Service Center network also includes the ServiceDirect initiative, through which the company operates 22 Mobile Service Units in the United States, Canada and Europe, and provides further field support through Cessna's AOG Go Teams, Air Response Team, HomeService and Temporary Personnel Support.

"Cessna is committed to delivering exceptional end-to-end customer service worldwide," says Hepburn. "In March, we expanded our global network of independent Authorised Citation Service Facilities with the addition of CFIC in Beijing, China, and are working towards establishing Shanghai Hawker Pacific as another member of the same network. In July, we partnered with our sister company Bell Helicopter in opening a Citation Service Center in Singapore, and today we are celebrating the opening of our third Citation Service Center in Europe. We are investing not only in facilities but also in the training and development of our talented team of service professionals, ensuring the Citation ownership experience continues to be unsurpassed."

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